- #Canon wic reset utility how to#
- #Canon wic reset utility mac os#
- #Canon wic reset utility driver#
- #Canon wic reset utility mac#
Please try installing the utility as an application and reboot your system. Tried running the iWIC from the dmg file (without installing it as an application) and it won’t reset.Ī.
#Canon wic reset utility mac#
Try rebooting your Mac after installing the iWIC dmg application as this sometimes clears errors. To resolve this, you need to add the iWIC to your allowed applications list for the firewall (as per this article).Ī3. If the utility is blocked by your Macs firewall it can’t communicate and fails the reset. In order to reset the printer the iWIC requires a key and before it completes the reset it will validate the key via the Internet.Ī2. The iWIC installs, runs and reads the waste ink counter but won’t reset itĪ1. If you aren’t happy/willing to bypass security then this article provides some realistic alternative options Use the workaround described in this articleĪ2. “App can’t be opened because it is from an unidentified developer”Ī1. If you can’t use iWIC, then this article provides some realistic alternative options
#Canon wic reset utility mac os#
The iWIC utility is Mac compatible but only works with Intel Based Mac OS version 10.7 or newer.Ī2. The iWIC utility usually requires an Intel based Mac system to work. Some printers cannot be reset successfully in specific scenarios ( Check here)Ī. If this applies, you will need to READ THE INSTRUCTIONS that you may have missed before and then purchase a new key.Ī2. If you didn’t turn your printer off and then on again (using the printer power button) after resetting, any print job or waste counter query will wipe the reset command. I reset my waste counter but now the counter has reverted to the same value as beforeĪ1. This sometimes clears errors in printer memory. Turn the printer off and remove the power cord for 24 hours. Re-use ink-replace function to replace the missing cartridge.
Allow the printer to recognise that a cartridge has been removed. Cartridges (inc’ refillables): Use the ink replace function to remove one of your cartridges. CIS Systems: Try resetting the ARC’s (Auto Reset Chips) as per your CISs instructionsĪ2. The printer now shows a new error (eg: Cartridges not recognised)Ī1. Your printer may have a different problem that was masked by the service error message. Restart the printer than try reading the waste ink counters to see if the values have been reset.Ī2. Make sure you have turned the printer off and then back on again after resetting.Ī2. The WICReset says my printer is reset but I still can’t printĪ1.
Unfortunately with so many printer models available it’s a case of waiting.
The developers of WICReset are constantly adding new printers to the tools compatibility list. Try getting the latest version of the utility and see if a newer version has been released with compatibility for your printer.Ī2. My printer is not listed as supported, how can I get it added?Ī1. You also need a valid key to be able to use the reset function. Ensure you are connected and ensure WICReset is allowed through any firewall software.Ī2. WICReset requires an active Internet connection. I can check my printer waste counter but it won’t let me resetĪ1. Make sure you input the key without any spaces. Make sure you are trying to use a WICReset/iWIC key, not the order/payment reference provided on your receipt.Ī3. Input your key in CAPS as keys are case specific.Ī2. Error: “ Invalid key, The input key was not found in the database …“Ī1.
#Canon wic reset utility driver#
Make sure your printer has been recognised by your computer and has installed the driver correctly. Try a different USB Cable as sometimes you can get a faulty one.Ī4. It will not work over wireless or wired network connections.Ī3. Make sure you connect the printer to the computer using a USB cable.
Try clicking the “Refresh detected printer list” button to scan for your printerĪ2. The utility does not see/list my printerĪ1. Check any application, router or other firewalls are not blocking the utility from reaching the internet. The service is occasionally unavailable due to maintenance, etc.Ī2. Please check the WICReset service status on the OctoInkjet site (Top left). The utility fails with error: “Internet connection lost. Please contact the seller you purchased the key from to get a replacement and/or further information. The key may have been compromised and has been locked. This key has been deactivated: Please follow this link to reactivate it…Ī. USB hubs can create interference that blocks effective communication between the utility and printer. Use a direct connection between the computer and the printer. Connection/Communication errors when connecting through a USB hub.Ī.
#Canon wic reset utility how to#
Three are some common problems/questions associated with the WICReset/iWIC utilities so this will act as a troubleshooting guide on how to resolve them.